AT&T Inc. on Friday said it plans to cut about 4,600 jobs, or 1.5 percent of its work force due to inefficiency. A company official said this move should help cut those long waits on hold for customer service down to about four hours now.
AT&T said they want to do everything they can to improve service. They are willing to listen to every complaint and hear every argument on what they need to do better. They were even nice enough to supply us with a number you can complain too......1-800-VERIZON.
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